Global Securities Company is committed to giving clients the best possible level of service, and we welcome your feedback and complaints because they help us improve.
How to reach us
- Complaints line: +970 2 294 3512
- Email: compliance@gsc.ps
- Through this website: using the form below.
- In person: the client service desk at head office.
What happens to your complaint
- Your complaint is logged and given a reference number you can follow it up with.
- It is classified and passed to the department concerned for review and investigation.
- You receive a response setting out the findings and the action taken.
- If you are not satisfied with that response, your complaint is referred to the internal complaints committee.
In all cases you retain the right to take the matter to the regulator or to the financial arbitration centre under the applicable rules.
Please complete the form below in full so that our team can review your complaint and respond.